With the growing importance of data to the Retail supply chain and Supplier collaboration, Retailers need to know that they can trust the quality of product data they get from Suppliers.

The fastest way to get your Suppliers to rally round your product data goals is to make data quality one of their key supplier performance indicators. Just as Retailers monitor their Suppliers’ performance against key performance indicators (KPIs) such as On-time Delivery, Order Fulfilment, Packaging and Price Competitiveness they can also measure, monitor and Scorecard them on data quality.

By adding Data Quality as a KPI for Supplier Performance Management Retailers reflect the importance data and information play in supporting supply chain excellence. To achieve this follow these three easy steps:

Define Supplier data quality metrics
Start with a clear definition of, and agreement on data requirements and data provision service levels around issue such as completeness, fit for purpose, accuracy etc

Track and rank Supplier data quality performance
Monitor and scorecard supplier data against agreed metrics to ensure established requirements are being met and to track performance over time

Collaborate with clear and continuous feedback to Suppliers
Provide regular feedback to Suppliers to shine a light on the problems and help resolve issues

This entry was posted on Tuesday, November 8th, 2011 at 3:16 pm and is filed under Cost of Poor Data Quality. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.